CASE STUDY 500X options couldn’t be chosen together, but the online image suggested otherwise.
ONLINE configurators, which let you design and visualise your dream car from the comfort of your computer, are becoming increasingly popular with new car buyers.
There’s no sales rep breathing down your neck and there’s less chance of being baffled by jargon or small print, leaving you time to pick the right spec at the right price.
It should leave little room for confusion, but that’s not what reader Darren Sedgwick of Castleford, West Yorks, found. He used Fiat’s configurator to order his 500X Cross Plus, and was confused to discover the car supplied by Arnold Clark Motorstore, Leeds, didn’t match the one he designed.
This story is from the May 3, 2017 edition of Auto Express.
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This story is from the May 3, 2017 edition of Auto Express.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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