Virtualization: The Road To Productivity And Security Through Enhanced User Experience

The fast-paced and ever-changing landscape of today’s tech-driven world demands more accessibility to data from remote locations.

- Walter Banks

The question is how does IT meet that demand while simultaneously providing secure and efficient service environments? The bottom-line is if the user experience isn’t easy to navigate, it’s useless.

Virtual Desktop Infrastructure (VDI) or Desktop as a Service (DaaS) focuses on creating a consistent user experience, and bolsters the organization’s security and productivity from inside the office and remotely, from an internet connection.

There are several ways to provide VDI environments to masses of available devices and users. Remote desktop, virtual application and managed VDI services all fall under the category of DaaS. The concept of delivering the user experience along with secure access to network drives, email, and other cloud-based, shared resources truly changes IT’s ability to provide great customer service.

Using handheld devices with applications that virtually connect to enterprise systems allows us to pay by credit without displaying our credit card, make complex data driven decisions, which normally require accessing large amounts of secure data, or share a discussion with multiple team members while viewing presentation documents, regardless of the applications installed on a user’s device.

As consumers continue to use multiple devices to access information on the go, the challenge becomes ensuring a consistent experience. No one appreciates when content is unavailable due to device limitations or OS incompatibility, so providing easy access regardless of device, OS or network connection is vital.