The ‘BEST' IS HERE
Hospitality Talk|January - February 2020
Best Western Hotels & Resorts is sensitive to the needs of the owners in addition to being competitive and performance focused. The brand has been growing exponentially, especially in the Indian subcontinent. Atul Jain, COO, (India, Bangladesh & Sri Lanka) shares the brand’s plans.
Anupriya Bishnoi
The ‘BEST' IS HERE

Tell us a little about Best Western Hotels & Resorts and its evolution over the years.

Founded in 1946, Best Western Hotels & Resorts has since developed and evolved into the only hotel membership-based model in the world, currently comprising the hotel owners in North America. That is the reason the brand is quite sensitive to the needs of the owners in addition to being competitive and performance-focused. Starting with the flagship ‘Best Western’, the brand portfolio grew to seven brands by the end of 2014. Beginning 2015, it underwent a brand refresh to broaden the appeal with a contemporary and energetic look, and to distinguish each of its brands and their exceptional offerings by creating more white space between them. Since then, more brands have been added to the portfolio as a response to the evolving trends and business needs of the promoters. Earlier this year, three more brands were added in the brand portfolio with the acquisition of WorldHotels. Today, it has 16 brands and over 4,500 hotels in more than 100 countries.

Can you talk about your expansion plans - India, to be specific?

This story is from the January - February 2020 edition of Hospitality Talk.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

This story is from the January - February 2020 edition of Hospitality Talk.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

MORE STORIES FROM HOSPITALITY TALKView All
Technology vital post COVID
Hospitality Talk

Technology vital post COVID

The recent DDP Digital Conclave titled ‘The Post Pandemic Reset’ focused on hospitality and how technology would play a major role in a reset for the post-COVID world.

time-read
6 mins  |
September - October 2021
Local experiences
Hospitality Talk

Local experiences

There will be more challenges along the way. However, COVID-19 has shaped the industry for a better, sustainable and enriching future, says Patrick Taffin, Assistant Dean, SHMS Leysin.

time-read
2 mins  |
September - October 2021
IHE GOES PHYSICAL
Hospitality Talk

IHE GOES PHYSICAL

India’s one of the largest B2B hospitality expos, the four-day IHE 2021, opens on September 24 at IEML, Greater Noida and will be a 100 per cent ‘physical show’.

time-read
2 mins  |
September - October 2021
FHRAI-IHM GETS NCHMCT AFFILIATION
Hospitality Talk

FHRAI-IHM GETS NCHMCT AFFILIATION

NCHMCT affiliation FHRAI-IHM has become the first private institute managed by FHRAI to be affiliated with the National Council of Hotel Management & Catering Technology (NCHMCT), Noida.

time-read
2 mins  |
September - October 2021
On the road to recovery
Hospitality Talk

On the road to recovery

The food delivery market is dominated by Swiggy and Zomato, sharing 85 percent of the total market between them, says the India Food Service Delivery Report 2021.

time-read
4 mins  |
September - October 2021
Focus on feedback
Hospitality Talk

Focus on feedback

Domestic tourism has emerged as a sustainable segment to watch out for especially in post-pandemic business recovery scenarios, says Pankaj Gupta, General Manager, Holiday Inn Jaipur City Centre.

time-read
3 mins  |
September - October 2021
HOMESTAY IN THE HIMALAYAS
Hospitality Talk

HOMESTAY IN THE HIMALAYAS

Invoking the grandeur and nobility of the Raj era, Jungle House – a boutique homestay in Shimla, Himachal Pradesh – opens its doors for guests.

time-read
1 min  |
September - October 2021
Cautiously optimistic
Hospitality Talk

Cautiously optimistic

Pinning Raffles Udaipur on Accor’s global map, Kerrie Hannaford, VP – Commercial, Accor India & South Asia talks about raising the bar with immersive hospitality and emotional luxury.

time-read
4 mins  |
September - October 2021
ACQUISITION MODE
Hospitality Talk

ACQUISITION MODE

Click Hotels by Suba has acquired 35 hotels across 22 new destinations in India. By 2023, the hospitality conglomerate targets to cross 3,000+ rooms.

time-read
2 mins  |
September - October 2021
A complete solution
Hospitality Talk

A complete solution

Built on the airspace of a conventional railway station, The Leela Gandhinagar reflects the vision of modern India, says Jaideep Anand, Vice President and General Manager, The Leela Gandhinagar.

time-read
2 mins  |
September - October 2021