Leading At All Levels

The Dale Carnegie Global Leadership Report examines the complexities of what works in cross-cultural environments and implications of the same for leaders.

Fostering a culture of engagement entails so many disparate variables in today’s complex workplaces – from creating enabling environments, mapping out individual growth plans, to appreciation and recognition from senior management. We look to senior leaders to set the standards and reinforce the company’s purpose. They represent the brand and what it stands for, not only to the general public, but also to all levels of the organization’s employees. As the Dale Carnegie Employee Engagement Study found, one of the key drivers of employee motivation is the ‘Belief in Senior Leadership’, though as we will see, creating this belief is no easy task. In addition to this, the immediate supervisor remains one of the biggest influencers of workplace engagement in India and across the world.

But how does this belief get created? Establishing credibility takes time and strong communication skills. More importantly, it also involves the consistent display of certain behaviors while building workplace relationships. The truth of the matter is that the talent landscape and economic realities are so fundamentally distinct for each country that a single solution can rarely be templated. The Dale Carnegie Global Leadership Report examines the complexities of what works in cross-cultural environments and implications of the same for leaders at the helm of global organizations. This recent research by Dale Carnegie Training involved conducting an online survey with more than 3,300 respondents across four regions and 14 countries in order to offer insights into the impact that different leadership characteristics have on inspiring employees to do their best work, driving job satisfaction and affecting retention. It also looked at how different regions prioritize the importance of various leadership characteristics for building a guide for today’s leaders who increasingly manage teams internationally.