The big reset calls for resiliency and adaptability: Epicor's CHRO
People Matters|August 2020
In an exclusive interaction with People Matters, Jignasha Amin Grooms, Chief Human Resources Officer, Epicor talks about the short-term as well as the longterm impact that COVID-19 will have on corporate culture, how it will forever transform HR’s role, and how technology would enable organizations to bring back normalcy in the new normal
Yasmin taj
The big reset calls for resiliency and adaptability: Epicor's CHRO

The ongoing COVID19 crisis has shown us a world we had never imagined before. This new reality has forced governments, organizations, and individuals alike to take strong and immediate steps to reassess the present and prepare for the new next. The way we looked at work, the workplace and the workforce has changed drastically as well. And with this, the role of technology, culture, employee experience, and in fact, the HR leader has only been amplified further. Organizations that will be quick to respond and adapt to this new normal, will be the ones to bounce back earlier and better than the rest.

As we assess the changing face of the world of work and how it is responding to these changing dynamics, we talk to Jignasha Amin Grooms, Chief Human Resources Officer, Epicor where shares her thoughts on the impact of the COVID-19 crisis on the software industry, the long-term impact it will have on corporate culture, how it will forever transform HR’s role, and the role technology will play in the new normal as organizations work towards bringing back normalcy.

Grooms is a human rights lawyer and before joining Epicor, she served as HR Leader at Cisco. She is passionate about the human part of human resources, and as the CHRO at Epicor, she is focused on strengthening employee engagement as well as supporting their globally diverse, customer-first culture. More specifically, she provides overall leadership for Epicor’s People and Talent Strategy, as well as strategy and direction for talent- and people-related matters globally.

Here are the excerpts from the interview.

As a global organization, how do you ensure there is a consistent employee experience/ culture?

This story is from the August 2020 edition of People Matters.

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This story is from the August 2020 edition of People Matters.

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