The world of work has undergone a drastic transformation since the COVID-19 pandemic sent the entire world into a tizzy. It not only accelerated the digital transformation journeys of organizations, but also brought back the focus on people and on creating an ideal employee experience in these uncertain times. For HR leaders, it has be an equally transformative time. They had to plan for these transitions overnight and had to put their best foot forward to ensure that they maintained business continuity while keeping people at the core of it.
As the Global Head of HR Service Design & Delivery for QBE, one of the world's top 20 insurance and reinsurance companies, Vernon Griffith leads a team of 60 people - from HR service specialists in Manila to business analysts in Sydney - to support more than 12,000 employees in over 30 countries. Vern proudly steals techniques from Marketing and Manufacturing to deliver a tangible difference in HR. Prior to QBE, Vern worked in large-scale HR transformation programs at some of the world’s best known global companies, including Shell, BP, British Telecom and Deloitte. As a curious watchman of the rise of Artificial Intelligence in HR and the workplace, Vern is the founder and curator of the news website www. machinesinsuits.com.
This story is from the July 2021 edition of People Matters.
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This story is from the July 2021 edition of People Matters.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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