Answer: You and Me, the costumers.
How?
Indigo is the first airline to reduce the free luggage from 25 kg to 15 kg. We did nothing, the DGCA also did nothing to protect the passenger’s interest.
It is also the first to reduce the hand luggage from 10 kg to 7 kg. We did nothing. Again the DGCA also did nothing.
It is the first airline to sell food inside the flight at exorbitant rates. I can understand if it does not provide free food to cut cost, but then it should not sell food. (Because the idea of stopping free food is also to reduce the plane weight. Then by selling the same food plane’s weight is not reduced at all). We didn’t protest it.
This story is from the December 2017 edition of Eastern Panorama.
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This story is from the December 2017 edition of Eastern Panorama.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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