The sudden and dramatic disruption in the economic activities due to COVID-19 earlier this year has forced enterprises to radically relook at their ways of doing business. The urgency led to accelerated Digital Transformation initiatives across all the industries worldwide. Enterprises looked at digital technologies to enable their systems and processes to connect with the customers to serve their needs while ensuring their safety.
Digital Transformation journey for any business or industry sector ostensibly starts by simplifying and streamlining business processes; and then incorporate digital technologies to automate as much as possible. It helps processes to be more efficient by reducing cost, time, resource requirements and increases speed and accuracy. Automation can free up staff from mundane tasks and can empower them to serve more customers without burning out. Automation also enables scaling as and when needed to meet the needs of business without much additional cost and effort.
Automation is not just focused on cost and operational efficiency; its benefits include safeguarding people from potentially hazardous situations and environments. Robots can help in doing dangerous tasks on the factory floors, in places involving heavy and dangerous machinery, in chemical and other hostile environments where human lives can be jeopardized and any error can lead to grave injuries or loss of lives.
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This story is from the December 2020 edition of Siliconindia - India Edition.
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This story is from the December 2020 edition of Siliconindia - India Edition.
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