Transit Systems Eye Uber, Lyft for Savings on the Disabled

Several U.S. transit systems looking to defray costs of providing services for the disabled are weighing partnerships with Uber and Lyft, unsettling some advocates who note that ride-hailing services have themselves faced criticism over accessibility.

Paratransit, better known under names like “The Ride,” ‘’Access-a-Ride,” or “Dial-a-Ride,” is required under the 1990 Americans with Disabilities Act. But the costs, which include door-to-door pickup and drop-off, can be steep.

The average cost of operating a single paratransit trip is about $23 in the U.S., compared with less than $4 for the average trip on bus or light rail. In Boston, the average cost per ride is about $45, in Washington, about $50, and in New York, nearly $57, officials said.

Transit agencies nationwide logged about 223 million paratransit trips at a cost exceeding $5.1 billion - about 12 percent of total transit operating costs - in 2013, according to the most recent data from the American Public Transportation Association. The price tag is particularly high in major cities, where agencies struggle with regular service and maintenance.

“I understand there are budget concerns. But for me this is a quality-of-life issue,” said Sarah Kaplan, 32, who was born with cerebral palsy and uses a wheelchair. She rides a vehicle operated by the Massachusetts Bay Transportation Authority to get to and from her job as internship coordinator with the Boston Center for Independent Living.

“I want the right to leave my house like everyone else,” Kaplan said.

In 2012, the MBTA doubled fares from $2 to $4 for The Ride, triggering protests; several people chained their wheelchairs together and blocked traffic. Fares were later rolled back to $3 for most rides.