Navigating People Leadership in the Digital Era

IN THIS DIGITAL ERA, the role of people leadership has become even more critical and complex.

- Srinath Sridharan & Steve Correa

As AI technologies advance and permeate various facets of business, the essence of effective leadership is being redefined. For business leaders in India, this presents a unique set of challenges and opportunities that demand a nuanced understanding of technology and human dynamics.

AI and Organisational Operations: The advent of AI has significantly altered how organisations operate. Automation and datadriven decision-making enhance efficiency and drive innovation, but these changes also urgently need visionary leadership. The traditional leadership metrics – such as productivity and profitability – must be complemented by a deeper focus on people management and organisational culture.

Bridging Technology and Human Talent: One of the most pressing aspects of people leadership in the age of AI is the need to bridge the gap between technology and human talent. Leaders must embrace AI and guide their teams through its integration. This requires fostering an environment where employees are not merely seen as cogs in the machine but as crucial contributors whose skills and creativity drive the organisation forward. Leaders must cultivate a continuous learning and adaptability culture, encouraging employees to enhance their skills with technological advancements.