To mentor & coach emerging leaders

Manish Shah, MD & CEO of Godrej Capital, outlines his focus areas today and in the future:

Ravi Lalwani: What are the top 3 areas where you will personally focus upon?

Manish Shah: We are very bullish about the growth of MSMEs over the next few years, and that is the reason behind we have also launched Nirmaan, an online platform that provides a holistic suite of services to MSMEs. It is not just lending, we have also tied up with third party providers to help with growing their business, incorporation, insurance, marketplaces, etc.

For housing finance, I am focussed on improving customer delight in an efficient manner. Buying a home is an emotional and overwhelming process for most of us, so I am constantly thinking about how we at Godrej Capital can make it more stress-free for customers. Flexibility in lending plays a big part in making that happen.

I have immense respect for hardworking, talented individuals who are willing to dive into their work. Our culture of ability and high performance has been acknowledged through the Great Place to Work award, and we are looking forward to making Godrej Capital a rewarding place for growth and success.

Name 3 areas in which you confidently consider yourself as an expert. How did you gain that expertise?