Elevating Partner Experiences
Emphasizing how Xvantage is transforming Ingram Micro into platform company, delivering userfriendly experiences akin to leading B2C platforms like Amazon and Netflix.
Sanjib explained how partners can now track orders in real-time and receive personalized recommendations tailored to their specific needs. This holistic approach enables them to access a wide array of products-including hardware, subscriptions, and cloud software, services-through a single, intuitive interface. The platform not only enhances user experience but also equips partners with valuable insights that drive profitability. According to Sanjib, the Xvantage acts as a supportive backbone for partners, helping them explore new market opportunities and integrate emerging technologies such as AI and cybersecurity solutions more swiftly.
This bi-directional feedback loop ensures that the platform evolves in response to partner needs, creating a dynamic ecosystem that fosters growth.
Embracing the Digital Revolution
As technology continues to advance rapidly, Sanjib highlighted the necessity for partners to adapt to this digital revolution. With the technology distribution model shifting from hardware-centric to solution-oriented approaches, speed and efficiency have become paramount. Sanjib emphasized that Xvantage addresses these challenges by enabling real-time pricing and rapid configuration of complex solutions.
This story is from the January 05, 2025 edition of Business Today India.
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This story is from the January 05, 2025 edition of Business Today India.
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