Navigating the Turbulent Storm: Conquering AOG Challenges

Aircraft on Ground (AOG) is situation which no operator would like to face as it not only impacts the revenue but also bring sour experience to the client. In this feature, the author who is an industry expert dwells upon various key points to highlight AOG situation and solutions to overcome it.

- Sudip Sharma

When faced with an Aircraft on Ground (AOG) situation for a private jet, it's crucial to act swiftly and efficiently to minimize downtime and get the aircraft back in the air. Here are the steps to handle a private jet AOG situation:

Notify the Maintenance Provider: Contact your maintenance provider immediately and inform them about the AOG situation. Please provide them with all relevant details, including the aircraft type, the nature of the issue, and the aircraft's current location.

Request AOG Support: Ask your maintenance provider to activate their AOG support team. Many maintenance providers have specialized teams that handle AOG situations and can provide you with the necessary assistance.

Define the Problem: Work closely with the maintenance provider to accurately diagnose the issue. They may ask you for additional details or request you to perform certain checks or tests to help identify the problem.

Spare Parts Availability: Inquire about the availability of spare parts required for the repair. If the required parts are not readily available at the current location, explore alternative options, such as shipping them from another location or sourcing them from a nearby maintenance facility.

Arrange for Technical Support: If the problem is beyond your maintenance provider's capabilities, they may recommend bringing technical support from the aircraft manufacturer or a specialized vendor. Please coordinate with the necessary parties to ensure they have the required information and access to the aircraft.

Consider Temporary Solutions: In some instances, temporary repairs or workarounds may be possible to get the aircraft back in service temporarily until a permanent fix can be implemented. Please consult with your maintenance provider and follow their guidance in such situations.