Who handles work talk on chat apps most professionally?
Brunch|August 20, 2022
The one who uses WhatsApp, the one who sends multiple messages to make one point, or the chap who keeps his "blue ticks" on? Or you?
Priya Chaudhary
Who handles work talk on chat apps most professionally?

Bharath Gunda, 26, Asst Marketing Manager

What's your go-to communication tool?

I prefer WhatsApp.

Do you send multiple messages or one big paragraph?

I send multiple messages as it's crisp and lends readability. If I have to type more than five lines, I call directly.

Do you text before calling?

Not in the middle of a work day or while working from home. For other times, it's courteous to text prior.

Do you keep your blue ticks/last seen on?

Yes. If I'm unavailable for a day or two, I disable read receipts to stay informed. I reply later.

How long do you wait to reply?

Few seconds to minutes to form a cohesive and correct response in my mind.

What is your group chat etiquette?

I send forwards on WhatsApp groups.

Jitender Ahuja, 29, Lead Partnerships

What's your go-to communication tool?

Mostly Slack, but WhatsApp too.

Do you send multiple messages or one big paragraph?

This story is from the August 20, 2022 edition of Brunch.

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