PEOPLE FIRST

Under WONG SZE KEED's leadership, AIA Singapore is setting new standards for the life insurance industry with her achievements in the past two years.

- MAVIS TEO

With almost a decade of experience working in AIA Singapore under her belt, chief distribution officer W Wong Sze Keed was the best candidate to assume the position of CEO in the thick of the pandemic in 2020. Wong joined the company in 2013 and had, by then, chalked up close to 30 years of experience of working in the financial services industry.

Two years into her latest appointment, she has already led AIA Singapore into achieving several milestones. This year, the insurer has been recognised as one of the top 15 companies in Singapore by Linkedin. It also attained the rarefied status of being the number one Million Dollar Round Table (MDRT) Company for the eighth time, while topping the charts in achieving the highest retention rate of MDRT members worldwide.

Continuing to break new ground, the trailblazing CEO herself snagged a host of leadership distinctions, including the Most Inspiring Leader at the Employee Experience Awards 2022, and CEO of the Year at the Insurance Asia Awards 2022, among others. These accolades are a clear acknowledgement of not just an organisation steered in the right direction, but also one that excels at listening to, engaging and supporting their most valuable asset: the people.

Without a doubt, Wong's vision and purpose are in perfect alignment with what AIA stands for. Just this Feb, the group launched the AIA One Billion campaign, which aims to engage one billion people across Asia Pacific to live Healthier, Longer, Better Lives by 2030.

As the pandemic brought to the forefront a host of environmental and social issues impacting the world, AIA Singapore deepened its commitments to areas such as Health and Wellness; Green Operations; Sustainable Investment; People and Culture; and Effective Governance.