1 CUSTOMER EXPERIENCES POWERED BY TECHNOLOGY
Did you know that Sime Darby Motors City is the first automotive facility in Malaysia to deploy Internet of Things (IoT) technologies in daily operations? Demonstrating Sime Darby Motors' commitment to accelerate efficiency and deliver world-class customer service, this RM567 million automotive hub in Ara Damansara boasts a vehicle tracking management system that allows for quicker collection of vehicles upon completion of service. It has a camera-based parking guide and customisable signages to ensure greater security and convenience for customers.
Sime Darby Motors City has also installed IoT-powered automated number plate recognition (ANPR) cameras which will enable customers' appointment data to be accessed upon arrival as part of a contactless self-check-in system.
This story is from the November 2022 edition of Tatler Malaysia.
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This story is from the November 2022 edition of Tatler Malaysia.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
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