Regulators have said it is not justified to use customer cash to fund the payouts.
But chief executive Chris Weston claimed the bonuses were essential to "attract talent" to the company.
He added: "If we don't offer competitive packages, people will not come and work at Thames."
This story is from the December 11, 2024 edition of Daily Express.
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This story is from the December 11, 2024 edition of Daily Express.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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