RAIL operator Northern has admitted it still sends vital messages to train crews by fax.Manchester Mayor Andy Burnham was stunned when he quizzed company bosses at a meeting he was chairing.He said: "I've heard you're still using fax machines. Can that possibly be true?" One official replied: "It is very much true." The confession was made at a meeting of the rail north committee during which Northern was asked to account for its poor performance, including repeated "do not travel" messages to passengers on Sundays.Mr Burnham then asked why Northern could not get rid of fax machines "tomorrow" and gasped: "How on earth is that the case in 2024?" The official said: "The tools we use to get messaging and information to our crew rely on faxes, amazingly. It is our challenge to get rid of them." Another Northern rep suggested it would need the of unions to agreement switch to digital technology.She said: "So we have to look at these issues with the depth and complexity that they have." But Mr Burnham replied: "While it may need agreement with unions, people would just say, 'Well, why wasn't that done years ago?"

Luddites on the line! Rail firm sends its drivers faxes*

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