The surge comes as leading e-commerce players like Amazon, Flipkart and Myntra enter the quick commerce space, while existing players such as Blinkit, Swiggy Instamart and Zepto scale up operations aggressively.
Quick commerce relies heavily on gig workers for two key roles: "Under-the-roof" staff who manage operations at dark stores and delivery agents who ensure fast doorstep service. Typically, each dark store employs 30-35 under-the-roof workers such as loaders, pickers and packers, supported by 120-140 delivery personnel to meet demand.
This story is from the January 07, 2025 edition of Financial Express Mumbai.
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This story is from the January 07, 2025 edition of Financial Express Mumbai.
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