The new system looks to take into account changes in consumer behaviour resulting from, among other things, the launch of quick deliveries across segments, from groceries and medicines to cosmetics and fashion, they added.
The platform aims to offer a seamless and user-friendly experience, allowing consumers to file complaints, track their status, and even appear for hearings through the app or portal, the first person said.
This story is from the December 14, 2024 edition of Hindustan Times Jaipur.
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This story is from the December 14, 2024 edition of Hindustan Times Jaipur.
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