As tech evolves, so too must our regulatory frameworks
Hindustan Times Lucknow|December 24, 2024
The Union government enacted an amended Consumer Protection Act in 2019 to deal with newer challenges in a digitised, technologically evolving marketplace where traditional consumer safeguards no longer apply. In an interview with Zia Haq, on the occasion of National Consumers' Day, Union food and consumer affairs minister Pralhad Joshi answers key questions on consumer rights.
Pralhad Joshi

outgoing Joe Biden administration. It is not immediately clear whether Jaishankar will meet any member of the incoming Trump administration. The people, however, said such interactions could not be ruled out. Trump is set to begin his second term as US president on January 20.

In recent weeks, Jaishankar has said that India is better placed than many other countries to build deeper ties with the incoming Trump administration, given the good relationship between Trump and Prime Minister Narendra Modi and the Republican Party leader's positive view of India.

NEW DELHI: Edited excerpts: As technology is rapidly evolving in age of AI, will protection of consumer rights need much more agility from regulators?

Indeed, the rapid pace of technological advancements presents both opportunities and challenges in protecting consumer rights. As technology evolves, so too must our regulatory frameworks. We recognise this, and are committed to adopting a forward-looking, adaptable approach. For instance, the theme of the National Consumers' Day 2024 is "virtual hearings and digital access to consumer justice".

We are increasingly focusing on the digital landscape, addressing emerging issues like e-commerce, data privacy and online advertising.

This story is from the December 24, 2024 edition of Hindustan Times Lucknow.

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This story is from the December 24, 2024 edition of Hindustan Times Lucknow.

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