AS the Tata Group-run Air India strives to establish itself as a premier global airline, recurring complaints from passengers—especially business class travelers on international routes—continue to cast a shadow over its ambitions.
Renowned travel vlogger Drew Binsky recently took to social media to share his dismal experience on a flight from London to Amritsar, calling it the "worst business class experience" of his life. Having paid $750 to upgrade, Binsky described a series of shocking service failures in a YouTube video posted on December 14.
This story is from the December 17, 2024 edition of The New Indian Express Kottayam.
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This story is from the December 17, 2024 edition of The New Indian Express Kottayam.
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