The Kempegowda International Airport, Bengaluru (BLR Airport) was the first greenfield airport to be built on the Public-Private Partnership model in India.
How do you critically evaluate the HR practices in your sector?
A. The Kempegowda International Airport, Bengaluru (BLR Airport) was the first greenfield airport to be built on the Public-Private Partnership model in India. Bangalore International Airport Limited (BIAL) is the operating company. In a sense, BIAL is the mother ship that holds the entire operation of the BLR Airport together.
The nature of an airport is such that the business is a combination of Aviation, Infrastructure, Retail and Hospitality sectors, and therefore, talent across the BLR Airport has been sourced various sectors, including the public sector as well as other industries. Managing operations and customer service in real time, and expanding the airport infrastructure to manage the fast growth of the sector are critical imperatives for all airports in India today.
Therefore, HR practices are also geared towards facilitating this. Experienced Airport Operations and Airport Development talent is scarce and airports need to grow most of the talent internally and acquire external talent on need basis. Also we need to compete globally for talent as other larger airports outside India also have an eye on the same talent pool. Indian Airports - especially the PPP airports - have over the past decade, been able to build a sizeable talent pool that has enabled the airport sector growth to such an extent that Indian airports are today looking opportunities in managing international airport assets. Coming to HR practices, Indian PPP airports have been able as a whole to be in line with the general industry HR processes and practices. Considering that we have very few PPP airports in India, growth opportunities for the talent as a whole can increase only if more airports come to be privately managed.
This story is from the December 2017 edition of Business Manager.
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This story is from the December 2017 edition of Business Manager.
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