FCM Travel Solutions, and KPMG recently released industry’s first insights on disrupting technologies in the travel industry via an analytical whitepaper titled ‘The Digi-Smart Indian Business Traveller’. Rakshit Desai, MD, FCM Travel Solutions, tells us more.
NEW TECH ADOPTION
In the new age era, the trends of the business travel is seeing a holistic surge in terms of usage of technology. Travellers now want limitless, yet seamless possibilities for travel. Elaborating on the same, Desai said, “This is our second publishing of our annual white paper on the status of the business travel market in India that also includes some of the early emerging themes, trends, technological developments and topics of interest for the industry.” The key findings insinuate on the technology adoption along with self-booking tools for business travellers. About the key findings, Desai added, “We are seeing some interesting developments in areas like new technology adoption. Self-booking tools, travel analytics, Artificial Intelligence and sharing economy services are not only here to stay but hold myriad and exciting possibilities for the future. The early indicators of potential applications for artificial intelligence technology and machine learning capabilities. Some of the more recent developments in encryption capabilities that come with block chain.” On adoption of technology happening in 2018, he said, “The necessary preconditions are set. The bandwidth is looking good. Hardware capabilities are good. Mobile penetration is still on the up. With Jio accelerating its push into more remote areas. Internet access is going to come to hundreds and millions of users. High bandwidth mobile access is going to be available to them. So, I think the necessary pre-conditions are set. Its up to players like us, who compete in this space to make products and services that are relevant for those users. If we can do that we will see some very interesting things play out in the next year or so.”
INDIAN BUSINESS TRAVELLER
This story is from the February 2018 edition of MICE Talk.
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This story is from the February 2018 edition of MICE Talk.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
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