Hospitality is multidimensional - it not only H encompasses restaurants, hotels, casinos, amusement parks, events, cruises, entertainment, and other tourism-related services but also wellbeing, customer service, employee engagement and more.
Post the pandemic, the role of hospitality (read hotels) has transformed tremendously. There has been a big shift towards experiences. Experiences not only for the external I guests and audiences but also for our internal guests - the associates. Hotels are now looking to deliver unique, locally inspired experiences, become more sustainable in their daily operations, introduce wellbeing as a way of life practices, introduce new employee engagement, retention tactics and overall try to recreate the wow factor.
This story is from the September 2022 edition of Business Traveller India.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber ? Sign In
This story is from the September 2022 edition of Business Traveller India.
Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.
Already a subscriber? Sign In
Radisson Blu Hotel, Dubai Media City
The 246 beautifully appointed rooms offer a tranquil retreat for discerning guests.
The Westin Hyderabad Mindspace
This is an exceptional destination for travellers seeking an upscale experience in Hyderabad.
Shangri-La Dubai
Shangri-La Dubai is the perfect starting point to explore the city's dynamic energy
Mandarin Oriental, Macau
Whether for business or leisure, a stay at this prestigious hotel is sure to leave a lasting impression of elegance and refinement.
The Abu Dhabi Edition
The Abu Dhabi Edition is an unrivalled waterfront sanctuary ushering in a new era in the bustling cityscape
Culinary Confidential
Renowned chefs from around the country share their favourite recipes, revealing the heartfelt stories and cherished memories behind each dish
AIR MILES
Business Traveller India speaks to Shivani Parikh, founder of Shivanii about inclusive fashion, breaking traditional design norms and more.
OUT OF OFFICE
A round up of London's top spots for remote workers
ELEGANCE UNWOUND
Amidst the symphony of precision engineering and timeless design, luxury watches unravel tales of sophistication and opulence on every dial. Here is Business Traveller India's curation of some of the most luxuriously unique time-pieces.
NAVIGATING THE WINGS OF CHANGE
Trends reshaping the Aviation industry.