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Empathy & Technology connect with customers
Two top officials from Shriram General Magma HDI share insights on motor insurance expansion through advanced technology strategic partnerships:
Be Vigilant about Supplier and Systemic Risks
Technology is the most powerful business tool but also the biggest source of risk. Anis Pathan, CRO at Chaitanya India Fin Credit delves deep into various risk associated with technologies, vendors and in-house development:
SEBI delicenses 39 stockbrokers, 7 commodity brokers & 22 DPs
Finding faults in meeting regulatory requirements, Securities and Exchange Board of India (SEBI) has cancelled the registration of 39 stockbrokers, 7 commodity brokers and 22 depository participants (DPS).
Tide's Formula: Less Pain, More Gain
Who are Tide India’s target customers, what is it offering them, what is its progress and what are its plans? Kumar Shekhar, Deputy Country Manager, Tide India reveals the answers:
AI in Finance - Bot, Bank & Beyond
Excerpts from a research report by Citi:
Swedbank leverages data to the hilt
Sweden's Swedbank takes innovation to a different level by collaborating with other competing banks:
Digitization is for customer satisfaction, says Argenta Bank
Belgium's Argenta Bank has designed its digitization efforts to enhance customer experience:
Speed, Safety, Compliance
Brijesh Samantaray, Co-founder, Propelld shares the current trends in the education loans how the company is leveraging technology:
Unique methods in fraud perpetration
When we look at some of the very serious frauds that had taken place in the financial realm, it is evident that the perpetrators are somewhat ingenious:
NBFCs: Elevating Organizational IQ
What is more important than hiring smart people is raising organizational IQ. This topic was discussed in depth in a panel discussion at NBFC's Tomorrow conclave organized by Banking Frontiers. Edited excerpts:
Trustful Transformation
Transformation is no longer only about growth & efficiency. It involves aspects like compliance, security and explainability that are impacting NBFCs. These issues are explored in this panel at NBFC's Tomorrow:
CEO Panel: Connecting Traditional Wisdom with Modern Intelligence
Banking Frontiers organized its annual NBFC Conclave titled NBFC's Tomorrow in August 2024 at Mumbai. Highlights of the first panel discussion:
NBFCs EXPERIENTIAL EVOLUTION, TRUSTWORTHY TRANSFORMATION
Banking Frontiers organized NBFC's Tomorrow, its annual NBFC Conclave, in Mumbai on August 21. The program comprised panel discussions on 5 upcoming opportunities for the NBFC sector, along with presentations, fireside chats and a keynote address. Edited excerpts from the conclave:
Smart ATMs - an indication of a resurgence
Smart ATMs can be the future way of how one may be interacting with a bank and doing transactions:
Personalization scores with HNWI & YP
Ghulam Haidar Rasooli, Chief Financial Officer at Afghanistan based Ghazanfar Bank, reveals the impact of personalization and future roadmap:
Lower the risk, fewer the steps
Ashwin Sekar, CTO at InCred Group, reveals key strategies for designing intuitive and compliant customer journeys:
AI boosts Accuracy & Efficiency
KIFS Housing Finance has started using AI in the finance function. CFO Vikki Soni shares the progress and precautions:
Fintechs foster DEI in the workplace
Leading fintech companies share how they are progressing on DEI and leveraging it to achieve greater success:
Tech Risks: Older Technologies vs Newer Technologies
Both older (legacy) and newer technologies come with their own sets of risks. Knowing the details of each is vital:
Soft Solutions to Hard Challenges
Ganapathi Subramanian S, CHRO at Sundaram Home Finance, Sudakshina B, CHRO at HDFC Ergo and Navin Upadhyaya, CHRO at 360 ONE, dwell upon the most impactful HR initiatives and improving risk management in HR:
2024 - The AI revolution in FS has begun
I was one of the founders of Accenture's Applied Intel practice and led AI for Financial Services for years. I also ran FS Digital at Accenture and Customer Sales & Service (CRM, call centres, front-offices, etc.) at Accenture Song. My practice totalled $7bn or 10% of Accenture's revenue. I have a PhD in Information Theory and was privileged to get classes from Marvin Minsky, founder of MIT's AI lab as my alma mater in Brussels was the first to have an AI lab in Europe, a satellite of MIT.
Green Banking is now a focus area for Indian banks
Banks are increasingly realizing that protecting environment and promoting green initiatives are crucial as lending or accepting deposits:
Personalization also Cultivates Loyalty & Trust
At Ageas Federal Life Insurance, the 3 pillars of personalization are Analytics, AI & CRM:
Navigating the influencer marketing landscape
Vikramjeet Bhayana, Head of Marketing at Bajaj Allianz General Insurance, shares insights on their impactful influencer marketing strategy and targeted digital campaigns:
THE Digital Continuum Learnings from Finnoviti & Technoviti Conclave
Banking Frontiers organized its annual innovator's forum \"Finnoviti-Technoviti\" conference-cum-awards-cum-expo in Mumbai in June 19, 2024. The conference featured 5 panel discussions where leading figures from the industry shared new insights and nuanced perspectives. Edited excerpts from the panel discussions:
Tailoring SME solutions to operational dynamics & growth trajectories
Ameet Venkeshwar, CBO, LoanTap is transforming the company's SME lending landscape, focusing on sectors like FMCG, Pharma, and HoReCa:
NBFC CISOs - Battle Ready
4 NBFC CISOs share their expertise on cyberthreats, the solutions offered by cybersecurity companies, rising costs and evolution of internal cybersecurity team:
A 4C Formula derived from 95 years of experience
Sanchay Sinha, CGM - Retail Banking Department at South Indian Bank, delves into product innovation, customer experience, and partnerships:
Making cyber-insurance hassle-free for SMEs
Howden Insurance Brokers believes SMEs face huge cyber risks and has dramatically simplified the cyber-insurance assessing & buying process:
Ecofy: Significant plans for Generative AI & RPA
Shreevar Narayan, Chief Technology Officer at Ecofy, navigates the company's tech initiatives that drive business growth: