The $12 Billion Question

Brex was a fintech unicorn that grew too fast and nearly imploded. To turn it into the multibillion-dollar company that it's become, its founders had to step back and ask: \"What do we do, and who are we for?\" Finding those answers wasn't easy.

MAKE A PLAN AND STICK TO IT

Independent businesses are unique, so there’s no cookie-cutter formula for marketing, experts Say. It’s all about trying things out—but try things for long enough to really know if they're working.

HOW DAVID BEATS OUT GOLIATH

Can mom-and-pop shops truly compete against big-box behemoths and e-commerce giants? Yes, experts say—but they have to think and act truly local.

The Sound of Social Silence

Do people ignore your social media posts? That might not be a bad thing.

What's Your Ghost Job?

It's one of your five jobs. And if you want to find meaning at work, you must identify all of them.

Choosing the Words That Can Change Your Company

Is it time to update your vision statement? A few words can shift how your entire organization thinks. Here's how I figured out the words that were right for us.

Are You Productive?

Maybe you think you are. I did. But to avoid burning out, we may need to think differently

The Bubble Gets Bigger

Want to capitalize on a booming trend? There's a lot to learn from Kung Fu Tea

A Golden Opportunity in the Golden Years

Who are the best caretakers for seniors? This franchise's answer: other seniors

Fixing the First Big Stumbles

Orangetheory's first franchise units weren't working. Here's how the brand stepped back, readjusted, and unlocked massive growth

The Expansion Plan Man

Yogurtland's founder doesn't just open new units. He opens new food concepts, too. Here, Phillip Chang explains how to grow by expanding your mission

'I Am Strong Enough'

Not sure you can take on a new challenge like franchising? Shea Coleman has advice she learned from the military: You've got this

A One-Company Kind of Guy

When we talk about loyalty, we usually think of customers. But this franchisee has operated various restaurant brands under a single franchisor, and reaped the benefits

WHO TRANSFORMED SMOOTHIE KING?

He more than doubled the company's size. He made the drinks healthy again. And he's an unlikely franchisee from Korea with an incredible story to tell

WHO WANTS TO BE FRANCHISEE No. 1?

Being a brand's test case requires a leap of faith. Here's why some entrepreneurs are willing-and even standing in line-to go first

How to Attract Diverse Owners

The old fixes aren't enough. To diversify franchising's ranks, we need to start rethinking big parts of the business

How to Stop Getting Ghosted

You think the sale is in the bag, and then your prospect goes dark. Why? Check your process

You Don't Have to Start Fresh

Instead of buying a new franchise location, have you considered buying an existing one?

6 Questions to Start Your Franchise Search

Are you interested in becoming a franchisee? These questions will help guide your first steps

These Videos Can Close the Deal

If you're a franchise looking to attract franchisees, here's how to roll camera strategically

The Upside of a Down Market?

Yes, the economy is a little spooky. But that means a lot of big opportunities in franchising.

Don't Repeat My 3 Biggest Business Mistakes

Want to succeed in franchising, or business in general? Here’s what I learned through failure.

When 'What's Right' Is Just Wrong

Entrepreneurs hear the same advice again and again. But that doesn't mean it's correct. Here, six business leaders share the adages they object to.

When Not to Be a Know-It-All

How do you enter a complex industry as a newcomer? As Equip cofounder Kristina Saffran learned, you start by accepting your limitations.

3 Ways to Drive Huge Growth

"Hockey-stick growth" rarely just happens. It's triggered by something-and with the right strategy, you can make it happen yourself.

'Creativity Has No Ceiling'

Want to improve your business? Advertising legend David Droga has the answer: Add more creative people to your leadership ranks.

8 ways to go from employee to boss

Franchising is full of people who worked at a brandand then bought their own piece of it. What drove their successes? Eight of them share their biggest lessons.

Stress Relief for Busy Days

Juggling too much? Let this new tech (and a toy!) help-selected by product expert (and two-time Emmy Award winner) Mario Armstrong.

Do I Need a Personal Brand?

There are two ways to look at it: It's either indulgent and self-centered, or it's the best tool you're overlooking.

How to Find Good People

These two My Eyelab franchisees built a successful partnership and rapidly scaled a team. How? By focusing on mutual benefit.