CATEGORIES

Navigating Risk and Disruption: Skills and Tactics for an Uncertain Future

Three years ago, organizations around the world were caught flat-footed by a long-predicted risk whose emergence was no surprise to anyone who had been paying serious attention to global public health issues

How Professional Services Firms Dodged Disruption

Adopting a dual mindset of paranoia and pragmatism can keep incumbents nimble amid changing market dynamics.

WHO TRANSFORMED SMOOTHIE KING?

He more than doubled the company's size. He made the drinks healthy again. And he's an unlikely franchisee from Korea with an incredible story to tell

A One-Company Kind of Guy

When we talk about loyalty, we usually think of customers. But this franchisee has operated various restaurant brands under a single franchisor, and reaped the benefits

'I Am Strong Enough'

Not sure you can take on a new challenge like franchising? Shea Coleman has advice she learned from the military: You've got this

How Digitally Mature Is Your Finance Office?

CFOs who are digital leaders prioritize developing seven key capabilities to unlock the power of data and analytics

Don't Get Distracted by the Hype Around Generative Al

Tech bubbles are bad information environments

International Tax Reform the C-Suite Can't Ignore

For decades, nations competed to attract businesses with tax breaks. A new agreement among OECD countries is about to change that

The Unequal Rewards of Peer Support at Work

Research shows that men benefit more from supporting colleagues than do women

WHO WANTS TO BE FRANCHISEE No. 1?

Being a brand's test case requires a leap of faith. Here's why some entrepreneurs are willing-and even standing in line-to go first

Fixing the First Big Stumbles

Orangetheory's first franchise units weren't working. Here's how the brand stepped back, readjusted, and unlocked massive growth

The Expansion Plan Man

Yogurtland's founder doesn't just open new units. He opens new food concepts, too. Here, Phillip Chang explains how to grow by expanding your mission

6 Questions to Start Your Franchise Search

Are you interested in becoming a franchisee? These questions will help guide your first steps

You Don't Have to Start Fresh

Instead of buying a new franchise location, have you considered buying an existing one?

How to Stop Getting Ghosted

You think the sale is in the bag, and then your prospect goes dark. Why? Check your process

Predictive Models Can Lose the Plot. Here's How to Keep Them on Track.

Algorithmic inertia can result in guidance that leads businesses astray

How to Attract Diverse Owners

The old fixes aren't enough. To diversify franchising's ranks, we need to start rethinking big parts of the business

The Missing Discipline Behind Failure to Scale

Companies make significant investments in developing and incubating new business initiatives, but too few follow a rigorous path to scaling their ventures

A Golden Opportunity in the Golden Years

Who are the best caretakers for seniors? This franchise's answer: other seniors

Balancing Valued Tradition With Innovation

When your product is a beloved classic, how do you update it to attract new customers?

When Doing Less Adds Up to More

Companies that reduce and simplify workload on the front lines find that they can position employees to deliver a better customer experience

Don't Repeat My 3 Biggest Business Mistakes

Want to succeed in franchising, or business in general? Here’s what I learned through failure.

The Upside of a Down Market?

Yes, the economy is a little spooky. But that means a lot of big opportunities in franchising.

The Bubble Gets Bigger

Want to capitalize on a booming trend? There's a lot to learn from Kung Fu Tea

Are You Productive?

Maybe you think you are. I did. But to avoid burning out, we may need to think differently

Around the World in 80 Ways

From London to New York to Miami and beyond, Richard Branson’s Virgin Group immerses guests in the brand’s signature vibe in its aircraft, hotels and cruise ships. Meet the flamboyant visionary who dreamed it all

Mastering the Art of the Pivot

David Rawlinson is seen as a CEO who can pull off a corporate transition. Now he's planning a true transformation turning the home shopping TV company Qurate Retail into a streaming video powerhouse.

THE ROLLS-ROYCE OF LUNAR NUCLEAR REACTORS

MICRO-REACTOR COULD POWER MISSIONS ON THE MOON AND BEYOND

WHERE TREES FEAR TO TREAD

BELGRADE'S LIQUID 3 USES MICROALGAE TO CLEAR THE AIR IN DENSE URBAN JUNGLE

KEEPING THINGS CLOSER TO HOME

WHY MANUFACTURERS AND LOGISTICS COMPANIES ARE NEARSHORING IN MEXICO